KOS Staffing Limited provides full spectrum of staffing services covering permanent, contract and part-time positions as well as contracting & payroll services in a wide range of frontline & call centre operations. With our continuous expansion plan, we are looking for several Associate Consultants to join our fast expanding team in Hong Kong.
About the role Reporting to the Manager, this is a hands-on role. Your key responsibilities will include:
Perform market Mapping, candidates searching and provide support to the assigned assignments
Candidates screening and identifying potential candidates from interview
Develop new business opportunities and maintain good relationship with existing clients and candidate
About the person
Degree holder (Fresh graduates are welcome)
Strong communication and interpersonal skills
Cheerful, self-driven and target-oriented
Good team player, creative and innovative
Able to multi-task, work under pressure and meet tight and aggressive deadline
Proficient in both English and Chinese
More information: http://www.kos-intl.com/en/site/join-us/
Click "Apply Now" to apply for this position or call Jessky Leeat +852 3180 4930 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases