Our client is a luxury jewellery company with a significant market share in the retail sector. They are now looking to recruit an Assistant Marketing Manager to join their fast expanding team in Hong Kong.
About the Role
Reporting to the Brand Manager, you will develop and grow one of core product segments. Specific responsibilities will include product strategy from design, development, pricing to marketing planning. Moreover, you are required to manage related external and internal communications to ensure the segment growth will support the company's overall strategy and business goals.
Degree holder in Marketing or related discipline
5 years' experience gained from companies in related field ie luxury retail or retail experience
Ability to write and present business presentations and proposals
Good command of written and spoken Japanese, English, Cantonese
Candidate with lesser experience will be considered as Senior Marketing Officer
Click "Apply Now" to apply for this position or call Martin Tsang at +852 3180 4971 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases