About the Company Our client is a well-known telecommunications company with a strong presence in Hong Kong. With an ambitious expansion plan, they are now looking for an Assistant HR Officer to join the HR team in Hong Kong.
About the Role Reporting to the C&B Manager, this is a hands-on role. You will handle monthly payroll calculation for 200 headcounts and work closely with the team to ensure all payroll is processed accurately and in a timely manner. You will also handle the payroll administration and compile monthly reports on insurance medical claim forms.
About the Person
University graduates in Human Resources Management or Business related discipline
1-2 years of payroll experience gained from sizable companies
Good communication and interpersonal skills
Knowledge of using Oracle will be an advantage
Strong communication skills in Cantonese and English is essential
Immediate available is highly preferred
Click "Apply Now" to apply for this position or call Patricia Tang at +852 3180 4924 for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases