My Client is a leading research University in Asia committed to excellence in education and research. Currently, they are looking for an Analyst Programmer to support the system development and IT support to the team.
Perform system design, prototyping, development, testing, implementation, and maintenance
Support for the system migration
Maintain existing applications, bug fixes and enhancements
Provide IT support to the team
Perform any other duties as assigned
Higher Diploma or above in IT or related discipline
At least 2 years of relevant experience
Hands-on experience in VB script programming
Knowledge in Content Management System (WordPress, Drupal)
Familiarity with Windows and Linux Servers and application servers (IIS, Apache, Tomcat)
Proficiency in Microsoft Office, Photoshop / Adobe Illustrator (preferable)
Knowledge of computer networking, Information security
As a high performance talent acquisition consultancy firm, we specialize in providing one of the best recruitment services throughout the region that includes professional staffing, human resources process outsourcing and talent management consulting across a wide range of industry sectors in different regions.
We service the world's leading financial institutes, global high-tech conglomerates and multinational commercial organizations as clients. Operating at all levels of executives, Recolo manage the careers of the top-notch professionals in the accounting, finance, banking, legal, technology, sales & marketing, real estate, HR, support and administration fields.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases